Class Notes: 2/27/06

Note Takers: Thomas & Catherine

·         Results of Quiz on Wednesday

·         Mid-Term à M/T due Mon, Mar 27th

o       Get ready

§         Anouge +1 Discovery of the System Failure

§         Ijaz +1 Projector

o       Material

§         IT’S NOT T/F, BUT ESSAY

·         Copy & paste permitted

·         Indicate your sources

1) DEFINITION:

§         What is OM about?

§         Difference between service and good?

§         What is good and what is service?

·         Watermelon – good

·         Service: non-tangible (book)

o       Ex: Consultant

§         10 Decision Strategies of OM

·         Find out the 10

·         Nicole brought up maintenance

·         Dealing w/ quality

·         Lowering Cost & waste

·         Uniquness/differeation -Nicole +1

·         Responses Thomas +1

·         Example of maintenance & 50,000 mileage - car

o       Service

o       Replacement

·         Maintenance Ex à Dell

§         Competitive advantage

·         How can you be competitive?

2) Statistical advantage and analysis in OM

·         Standard deviation

·         Regression

·         1 Project on statistical analysis

§         How OM save better than marketing and accounting?

3) Globalization

·         What are the 5 reasons you want to globalize a company/internationalize?

·         Politic & Risk

4) CPM & PERT

·         PERT Extra Credit for now

·         Whichever you want

·         CPM is easy to follow

·         HW Assignment – Next Monday

o       Something on CPM

o       Look at what it is?

o       Look at current CPM?

o       How would you make 1?

o       Seven steps you shouldn’t have problem until the 5^th one

o       Only two of them with problem is acceptable because of confusion

o       At the end of each chapter, power point presentations as well as videos – TAKE ADVANTAGE OF THE RESOURCES

o       Look at class notes from this and last semester’s notes on site

o       PLEASE DON’T RELY ON EACH OTHER

§         Professor wants to help all for the Project manager world

5) Class Project

How would you be an OM for a Company?

§         Presentation

·         Presentation each +5

§         On Midterm & Final

§         What is your strategy & what company that you will do?

§         Month to put together

§         Strategies for OM manager?

6) Class/Research Term Paper

§         Mid-term & Final

·         Get ready (mid-term)

o       Success and failure stories on OM

§         How do they become successful?

§         Look at people who engage risk by looking at their project

§         Cost of maintenance – cost of new 1 à ex: AV ( No longer state of art, but history )

·         Cost $30,000 to drill holes (approximate)

§         Ex: Queensboro & Manhattan

§         Cost of maintenance becomes historical

·         In past

§         Example of tallest bridge: Barcelona & Paris

·         How much was the cost?

·         OM manager dealt w/ it?

·         Are they going to make money?

§         Hard Rock Café – ex of success story

·         Four HWs Done ASAP

o       Professor will check to see if you’re up to date

·         Class Assignment

o       Look at previous class notes

o       Time to print and give it to Professor Ebrahimi

o       Go to internet – Book or find any CPM on internet & work out as yours

§         Seven Steps

·         What are subtasks?

·         Table giving time of finishing

·         Draw the network

o       Identify four & pick something different from book

·         DO NOT ASK ANYONE TO HELP YOU – MANAGE IT!! Show leadership!!!

§         Just give four of five steps is fine

o       200 examples: hospitals, etc.

o       Good ones online exist

Book:

Charmain +1

Description à activity à Predecessor à Duration

Put activity on the node, not on the arrow à

Source:http://hadm.sph.sc.edu/Courses/J716/CPM/CPM.html