Operations Management
Class Notes: 1/25/06
Note Takers: Catherine (MS Word Notes)
and Thomas (Web sites copied to word, notepad notes)
- Do you need a textbook in this class?
It’s up to you and you are responsible for all the information
- Looking for the course in OM
- Knowledge that you earn, you will be able to
become actually a CEO
- Operations Management: person solely
responsible for the company
- Time Management: Do things in
order, don’t be late.
- Went to Dr.
Ebrahimi.com
- Operations Management Book
- Everyday journals – needed for class
- Professor Ebrahimi’s office hours
- Mon/Wed at 8:00 PM
- 3:45 PM Tues/Thurs (classes) By
appointment
- 8:10PM – 8:40 PM
- Professor Ebrahimi discusses about calling
him
- Phone calls: Wants everyone to be clear
(name, etc.)
- Email: Write down who you are (crazy
pictures, etc. occur if you are not known)
- Best to catch Professor – Before and after
class
- Calendar will be posted
- Please make an appointment to see him
- Heizer’s Book – Operations Management, 7/e
- Check to see if it contains the whole
content
- Ch. 1
- Operation Management at Hard Rock
- Saw the video – Thomas put sound
when Professor Ebrahimi requested
- Gives information of how they
operate
- Differences of Different McDonalds
- Professor Ebrahimi said that other
countries operate the same, but different food selections
- Material will be covered
à
Responsibility to look up the information
- HW throughout semester: Become an
imaginary Operations Manager of one Company
- Three things required in consideration as OM
- Quality
- Lower Cost
- Uniqueness
- Final decision: Stick to the textbook 7/e
- Differences with clothing companies
- Professor Ebrahimi: What’s difference with
GAP and Old Navy
- Amir explains why as well
- Analyzing price of food
- Question: What do you eat the most
- Chicken, etc.
- Knowing price – idea of quality
- Chapters of the 7/e book
- Strategy… - Can be any country
- Project Management
- Design of goods and Service
- Goods, also must be in service
- Know diff between goods and services
- Statistics plays a role
- Find min, max, frequency, mode
- Project for entire course
- Programming – Do Programming
- Those not know – Excel
- Task: Find sample of the product
- BECOME A PROJECT MANAGER – always do more
- Learn from book into what you are doing
- How to do project
- Come
- I’m operation manager for such company
- Don’t have pick one
- Know someone, try to learn
- Make up one if possible
- Mini-class work
- Programming – Do programming;
non-programming, Excel (not recommended
à
Calculations are incorrect as well as the program)
- Suggest both
- Project Manager
- Must have good attitude
- Involve labor into yours
- Operation Manager with Labor depends on
attitude – Professor Ebrahimi
- Assignment #1
- Pick up companies
- Write a program or Excel or another
program that take 12 months or data - Ea month show one income or loss
- Find a sum
- Find average (mean)
- Find median – sort data and look at the
middle number
- Find mode –highest repetition, frequency
of how many times occurring
- Find Standard Deviation – For analysis
- Please don’t find easy ways – don’t know,
get help
- Debate on what time the class should end –
Professor Ebrahimi
- Professor is asking for what Standard
Deviation is to the whole class
- HW
- Assignment
- Go through the course syllabus
- What do you do as OM?
- HW
- Explain what standard deviation is -
statistical measure of spread variability (Google)
- Question: Why does a rabbit run faster
than a dog? Rabbits rung for self, dog for someone else.
- No due date
- Test given to those who don’t show to class
– Professor Ebrahimi
- Syllabus will be updated.
- Everyone must get their own website
- A yahoo account
à
Geocities
- Look at syllabus from his previous semester
syllabus à
Professor Ebrahimi
- Explain curriculum going through syllabus
- Slight change in calendar dates on
syllabus
St. John's
Pat Lyons
Course Outline
Management 111 - Operations Management
http://www.patlyons.com/m111/
Operations Management: Quality and Competitiveness in a Global Environment,
fifth Edition, Roberta S. Russell and Bernard W. Taylor, John Wiley &
Sons,
2006, ISBN 0-471-69209-3
--------------------------------------------
Book that we will use:
Operations Management, 7/e
Operations Management, Flexible Version, 7/e
Jay Heizer Barry Render
--------------------------------------------
CLASS PROJECT
Everyone will be an Operations Manager
First Assignment
Programmers write a program
Non-programmers use Excel or other Spreadsheet
1. Find a SUM
2. Find an AVERAGE (mean)-not very accurate - in class most people do well,
2 people get a zero - not a good indicator of ability
3. Find MEDIAN - middle number - half of class have above median, half of
class have below
4. Find MODE - highest repetition - Frequency - how many times something
happens
5. Find STANDARD DEVIATION - For analysis - average of closeness?
For next class - explain in simple language what a Standard Deviation
actually is
Q. Why does a rabbit run faster than a dog?
A. Rabbits run for themselves - a dog runs for someone else
Finished: 9:48 PM